
Shifman Mattress Company has been a leader in the bedding industry for over 90 years. Their commitment to quality and comfort has earned them a loyal customer base.
Their mattresses are made with high-quality materials, including natural fibers and eco-friendly foams. This attention to detail ensures that every mattress meets their high standards.
One thing that sets Shifman apart is their focus on craftsmanship. Each mattress is carefully handcrafted to provide the ultimate sleeping experience.
Products
Shifman Mattresses are a labor of love, handmade using techniques that date back to the early 20th century. The company's commitment to traditional craftsmanship is evident in their use of hand-tufting, a process that securely locks the mattress' elements in place with a large needle.
The average Shifman mattress takes anywhere from 7 ½ to 12 ½ hours to produce, a testament to the attention to detail and care that goes into each and every one. The end result is a mattress that's built to last, with a focus on natural materials and time-honored techniques.
Shifman's mattresses feature a two-sided construction, with layers of cotton and upholstery combined using the hand-tufting process. The company's use of natural cotton and eight-way, hand-tied box springs adds to the mattress' comfort and durability.
Here are some key features of Shifman's Modern Comfort Collection:
- Two-sided construction
- Hand-tufted
- High natural cotton content
- Individually-wrapped coil system
Products and Process
Shifman Mattresses are handmade using techniques like hand-tufting and natural cotton, with box springs prepared by combining frames built with Canadian Spruce wood and hourglass-shaped steel upholstery-grade coils.
The hand-tufting process, also known as Sanotuft, securely locks the mattress' elements in place using a large needle replacing the button with a less noticeable stitch.
Shifman's eight-way, hand-tying system is used to interlace the coils with Italian twine, adding to the mattress' quality and durability.
The average Shifman mattress takes anywhere from 7 ½ to 12 ½ hours to produce, showcasing the attention to detail and craftsmanship that goes into each mattress.
Here are some key facts about Shifman Mattresses:
- Manufactured using high-quality materials and techniques
- Handmade with attention to detail and craftsmanship
- Box springs are prepared with Canadian Spruce wood and steel coils
Supreme Comfort
Sleep plays a vital role in physical health and emotional wellness. A comfortable, supportive mattress is essential for feeling refreshed and revitalized each morning.
Shifman mattresses combine premium materials with meticulous craftsmanship to create a mattress that promotes correct sleep posture, relieves pressure, and improves body circulation.
Layers of cotton and natural latex conform to your body and help you relax your muscles, reduce pressure on your spine, and ensure a better night’s sleep.
Shifman mattresses have a lasting comfort, quality, and luxurious feel, as highly reviewed by customers.
The Shifman Modern Comfort Collection features premium materials, including natural cotton and hand-tufting.
Here are some key features of the Modern Comfort Collection:
- Two-sided construction
- Hand-tufted
- High natural cotton content
- Individually-wrapped coil system
Some customers have reported that Shifman mattresses are much better than their previous mattresses, which caved in over time.
Materials and Quality
At Shifman Mattress Company, they truly understand the importance of using high-quality materials in their mattresses. Their primary upholstery material is cotton, which has the unique quality of breathability that keeps you warm in winter and cool in summer.
Cotton is a natural choice for mattresses because it allows for airflow and moisture-wicking properties, making it an ideal material for regulating body temperature. Shifman's use of cotton is a testament to their commitment to creating a comfortable sleeping environment.
The addition of luxurious materials like New Zealand wool and pashmina cashmere in select models takes their mattresses to the next level of luxury and style.
Natural Materials in Tufted Rugs
Cotton is a primary upholstery material used in tufted rugs, just like in mattresses, offering breathability that keeps your space warm in winter and cool in summer.
Natural materials like New Zealand wool and pashmina cashmere can be featured in select tufted rug models, elevating your home decor style to a luxury level.
These materials contribute to the overall quality and durability of the rug, making it a worthwhile investment for your home.
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Durability
Shifman mattresses aren't as well-regarded for their durability as they are for their support and quality.
A nationally-accredited independent testing lab found that other leading brands lost up to 24% in firmness in the first year, but a Shifman handmade mattress did not lose firmness over a simulated ten year period.
Unfortunately, some customers found that these mattresses break down quicker than others, which may be a concern for those looking for a long-lasting mattress.
While some customers felt well supported, others reported issues with support over time, which could be a sign of a mattress that's not as durable as it seems.
Make sure to do some extra research on the reviews and specifications before buying, as this can help you get a better sense of a mattress's durability.
Customer Experience
Some customers have had disappointing experiences with Shifman mattresses, with one reviewer mentioning that three of their mattresses "belied within months" and had to be replaced.
Shifman's owner satisfaction ratings are not as high as some customers might expect, with some folks being really unhappy with their purchase.
One reviewer has had a positive experience with the mattress, stating that it's "very comfortable so far" and has been a significant improvement over their previous mattress.
Owner Satisfaction
Some customers are content with their experience, while others are not.
Unfortunately, Shifman mattresses don't score as well with customers in terms of satisfaction.
There are still some happy customers out there, but others are really not pleased.
For example, one customer has been using their mattress for about 1.5 months and so far it's very comfortable.
This is a significant improvement over their previous mattress, which caved in the middle.
Comfortable So Far
I've been sleeping on a Shifman mattress for a while now, and I can confidently say it's been a game-changer for my sleep quality. The mattress combines premium materials with meticulous craftsmanship to create a comfortable and supportive sleeping surface.
One of the key features of Shifman mattresses is their use of natural materials, such as cotton and latex, which conform to your body and help you relax your muscles. This is especially important for people who suffer from back pain, as it can help reduce pressure on the spine.
The Shifman Modern Comfort Collection is a great example of this, featuring a two-sided construction, hand-tufting, and a high natural cotton content. These features work together to create a mattress that's both comfortable and durable.
I've also noticed that Shifman mattresses are compatible with adjustable bases or platform beds, which can add an extra layer of comfort and support to your sleeping experience.
Here are some key features of the Shifman Modern Comfort Collection:
- Two-sided construction
- Hand-tufted
- High natural cotton content
- Individually-wrapped coil system
Some customers have reported that their Shifman mattress has been a significant improvement over their old one, with one reviewer stating that their new mattress is "much better than the last one that caved in the middle."
Terrible Customer Service
Some companies have a reputation for being uncooperative when it comes to resolving customer complaints. Shifman mattresses have been reported to sag within a year of ownership, with one customer losing a significant amount of money on a $5,200 mattress.
Customers have reported that the company's warranty is riddled with exclusions, making it difficult to get a legitimate claim approved. One reviewer noted that the "f" in Shifman's name should be changed to "t" for terrible.
The company's customer service has been described as unhelpful, with representatives refusing to uphold warranties and ignoring customer concerns. In one case, a customer was told that their mattress wasn't "bad" enough, despite it sagging on both sides.
It's clear that some customers have had a hopeless experience with Shifman's customer service, with one reviewer stating that they feel like they're wasting their time trying to get a resolution. The sheer number of complaints about the same issue suggests that the company is aware of the problem but is not taking adequate steps to address it.
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Collections
Shifman Mattress Company offers a range of collections that cater to different needs and preferences.
Their Masters Collection is known for its uncompromising beauty and sumptuous surface comforts, featuring up to 83 lbs. of natural cotton upholstery.
The Quilted Collection provides customers with quality bedding at popular price points, with up to 47 lbs. of natural cotton upholstery.
All of Shifman's collections feature two-sided construction, which ensures even wear and tear on the mattress.
Here are some key features of each collection:
Shifman's collections often include premium features like hand-tufting and natural cotton, which contribute to their overall quality and comfort.
Best of the Best
The Shifman Masters Collection is a standout in terms of luxury and comfort. It's distinguished by its two-sided construction, which allows for a range of firmnesses and sumptuous surface comforts.
One of the key features of this collection is the use of natural materials, including up to 83 lbs. of natural cotton upholstery, luxury layers of natural latex foam, pashmina cashmere, and Joma wool. This attention to detail results in a truly premium sleeping experience.
The Masters Collection also boasts a superior innerspring, with a heavy steel hi-profile double offset unit that provides more coils for added support and comfort. This is a key differentiator from other collections, and it's something that sets Shifman apart from the competition.

In addition to its exceptional innerspring, the Masters Collection also features foam and steel edge mattress support, as well as Shifman's signature eight-way, hand-tied box spring with steel edge support. This comprehensive support system works together to provide a comfortable and restful night's sleep.
Here's a comparison of the key features of the Shifman Masters Collection and the Shifman Quilted Collection:
As you can see, the Masters Collection offers a more premium sleeping experience, with a focus on natural materials and superior support.
Modern Comfort Collection
The Modern Comfort Collection from Shifman is a great option for those looking for a luxurious mattress. It features natural cotton and hand-tufting, which provides a high level of comfort and support.
One of the standout features of the Modern Comfort Collection is its two-sided construction. This means that the mattress is designed to be flipped and rotated, extending its lifespan and ensuring that it remains comfortable for years to come.

Hand-tufting is a traditional method of mattress construction that involves sewing the layers of the mattress together by hand. This process creates a durable and long-lasting mattress that will provide years of comfortable sleep.
The Modern Comfort Collection also features an individually-wrapped coil system, which provides excellent support and pressure relief. This type of coil system is designed to conform to the shape of your body, providing customized support and comfort.
Here are some key features of the Modern Comfort Collection:
- Two-sided construction
- Hand-tufted
- High natural cotton content
- Individually-wrapped coil system
Overall, the Modern Comfort Collection is a great option for those looking for a luxurious and comfortable mattress that will provide years of restful sleep.
Customer Reviews
Some customers have reported issues with Shifman mattresses, including a change in design that may lead to the mattress bending or sagging. This has resulted in the need for replacement mattresses.
One customer had to replace three Shifman mattresses within months due to sagging. Another customer experienced sagging spots on their king-size mattress just two months after purchasing it.
The "Tradition" model, which may be designed to accommodate mechanical beds, has raised concerns about its durability. Unfortunately, some customers have reported feeling cheated and taken advantage of by Shifman's products.
Review from Brad
Brad from East St. Paul, MB, bought a king size mattress 6 months ago and was disappointed with the results. Two months into ownership, he noticed sagging spots on each side, making sleep uncomfortable.
The indentations were so severe that Brad felt cheated and taken advantage of. He explicitly stated that he would never buy another S&F product again.
It's clear that Brad's experience was not what he expected from a mattress purchase.
Browse Customer Reviews
Some customers have experienced issues with Shifman mattresses, with one reviewer going through three mattresses that "bellied" within months and had to be replaced.
The reviewer also mentioned that they had previously owned a Shifman mattress for years with great performance, but the newer design seems to have changed, allowing the mattress to bend for mechanical beds.
Shifman mattresses may not hold up as well as they used to, with some customers reporting issues with durability and longevity.
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